Privacy Policy

Last updated at September 25, 2024

illumineX Protocol (also referred to as “illumineX,” “we,” “us,” or “our”) takes steps to protect your privacy. In this Privacy Policy we describe the types of personal information we may collect from you in connection with your use of our websites including, but not limited to, https://illuminex.xyz/, our web-based wallet application, social media pages, or other online properties (collectively, the “Website”), or when you use any of the products, services, content, features, technologies, or functions we offer (collectively, the “Services”).

This Privacy Policy is designed to help you obtain information about our privacy practices and to help you understand your privacy choices when you use our Website and Services. Please note that our Service offerings may vary by region.

Please read the Privacy Policy carefully, and understand that we reserve the right to change any of these terms and conditions at any time. The latest version of the Privacy Policy, with its date of update, can be always found on this page.

For all purposes, the English language version of this privacy notice shall be the original, governing instrument. In the event of any conflict between the English language version of this privacy notice and any subsequent translation into any other language, the English language version shall govern and control.

Information We Collect and How We Use It

The types of personal information we may collect include:

Volume Metrics

When you use our Website and our Services in order to “deposit”, “send”, “swap” or “withdraw” (“Transactions”) cryptocurrency, digital tokens or digital assets (collectively “Digital Assets”), we may collect the volume data of the Digital Assets you Transact. We do not collect any other data related to the Transactions.

We use this information for analysis in order to better understand how our Services are used.

Law Enforcement

In cases where law enforcement authorities request information as part of their investigation into illicit activities, illumineX will cooperate to the extent permitted by law. For further information, please see our Compliance Policy.

Analytics Data

As you interact with our Website and use our Services, certain information may be passively collected (that is, gathered without you actively providing the information) through various technologies, such as cookies, internet tags or web beacons and navigational data collection. This data may include your IP address (anonymized), browser type and version, device type, operating system, pages visited and actions taken on our Website and Services, referring URL, geo-location data, date/time of visit and duration of your visit. This data is used exclusively for analytical purposes. We do not engage in activity which may cause us to personally identify you.

We use this information in order to better understand user behaviour, to enhance the user experience on our Website and Services, and to improve Website performance.

You can manage passive information collection settings in the settings of your browser.

Communications

If you communicate with us through electronic form (e.g., email, Telegram, X, Discord), we may collect your public username, name, email address, phone number, social media handle or any other personal information you choose to provide to us.

We use this information to investigate and respond to your inquiries, and to communicate with you.

User Content

You may send messages, upload, or transmit audio, videos, images, data, or other information through your communications with us, or your posts in our Telegram, Discord, X, or other social media channels (collectively, “User Content”). We may collect this information, and information about this content.

We use this information to understand which content and features are most popular, and to seek your feedback in order to improve our Services.

Personal Information from Third-Parties

We may receive personal information from third parties, which we may combine with information we collect directly from individuals or automatically. The types of personal information we obtain from third parties may include the same categories mentioned above, and may come from the following sources:

When you engage with our Services through social media platforms, such as by following us on X or other networks, we may receive certain information about you that you allow the platform to share with third parties. The specific data we receive depends on your privacy settings and may include details such as your profile information, profile picture, gender, username, user ID linked to the social media account, age range, language, country, and any other information you permit the platform to share.

This information may help us understand how you engage with our content.

It’s important to regularly review and, if necessary, update your privacy settings on third-party websites and social media platforms before sharing information or connecting them with other services.

Third-Party Websites

Our Services may contain links to websites operated by third parties or featuring third-party content, and these external sites may also link back to our Services. You acknowledge and agree that we have no control over these websites or their content and are not responsible for any issues that may arise from your use of them. The presence of these links does not imply any endorsement of the websites, their content, or their operators. These links are provided solely for your convenience.

How we collect your personal information

We may collect personal information directly from you, for example through online forms or when you contact us.

We may also collect personal information through your activity on our Services and other passive information collection.

We may disclose your personal information to:

our third party service providers engaged by us to perform business and technology services, when reasonably required;
law enforcement bodies – if required by a warrant;
persons to whom we are required by law to disclose information.

When making disclosures to our service providers, we take reasonable steps to ensure that they are bound by privacy obligations.

Unless you consent, we otherwise do not disclose your personal information to third parties.

Storage and security

We will take all reasonable precautions to safeguard your information from loss, misuse, unauthorised access, modification, disclosure or destruction. We may store your files as electronic records. We implement a range of electronic security measures to protect the personal information that we hold, including using secured databases using industry-standard network security practices.

Links to Third-Party Websites or Services

Our Website and Services may contain links or references to other websites or services to which this Privacy Policy does not apply unless specified otherwise. You should check their own privacy policies before providing your personal information.

Questions and Feedback

For any questions or requests regarding this Privacy Policy or other privacy-related concerns, please contact our Support Team.

Changes to this Privacy Policy

Our Privacy Policy may change from time to time as updated on this website. Before providing us with personal information, please check this Policy on our website for any changes.